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Frequently Asked Questions

Frequently Asked Questions

General

Inclusive Services

Our stunning property is here to provide all your needs. Our organic and vegan half board includes a natural breakfast buffet and a gourmet dinner that can be offered as pre-fixe (typically 3 or 4 courses) or as a la carte.Our saltwater pool provides a beautiful scenic view towards San Gimignano. Permaculture gardens are on site, as well as olive trees and gardens. We also feature secure private parking on premises.

Arrival and Departure

Check-in time starts from 3.00pm. Please inform us when your arrival time differs, or if you are expecting to arrive after 7:00pm. Check-out time is until 10:30am. If you require an early check-in or late check-out, please let us know as soon as possible. Should we be able to oblige for late check-out (if there are no incoming reservations) we can provide late-check out for an extra fee of €10 per room for each extra hour.

Cancellations

Agrivilla i pini is a small pearl with a special concept and only 11 rooms, which are usually booked far in advance by our guests. It is hardly possible for us to re-let the rooms at short notice and we therefore thank you for your understanding that the cancellation policy is strictly observed by us without any exceptions:

  • Free of charge up to 3 months before arrival
  • 40% up to 1 month before arrival
  • 70% up to 1 week before arrival
  • 100% during the last week before arrival, no-show, late arrival or early departure.

We require a written cancellation that must be confirmed by us. We recommend a travel insurance that covers possible cancellation fees.

Children

Children have different needs from adults, they want to run around, play and be distracted. There are many farmhouses in Tuscany which cater to the needs of children and families and we would be happy to assist you in finding a suitable place for a family holiday. At Agrivilla i pini, we want to focus on the needs of guests who are looking for a quiet and relaxing holiday. Therefore, we observe an age limit of 12 years for our guests.

Gift Cards

We offer gift cards for all occasions. Simply choose your card and follow the procedure found on the gift card page.

Payment Options

We kindly accept many payment methods, these include: Cash, EC-Card, MasterCard, and Visa.

Pets

Well-behaved animals are very welcome at Agrivilla i Pini upon request. There is an extra charge of €25 per night for a 5 or more night stay, or €29 per night for a stay of less than 5 nights. Please be aware that pets are not allowed in the the pool area and dining room. Any damages that have been caused by your pet will be billed separately after an assessment of the damages.

Smoking

Agrivilla i Pini is a non-smoking property. The entire property interior, the rooms, the patio, and the pool area are non-smoking areas, for the benefit of all our guests and staff. However, for guests that would like to smoke, we have created a small and separate safe space close to the villa.

Reservations

Reservations

In order to confirm your reservation at Agrivilla i Pini, we kindly ask for your credit card details (name, number, & expiration date). After the reservation has been made, a 40% deposit will be deducted from your card, or a deposit of 40% of the total sum of your whole stay can be made through a bank transfer: Agrivilla i pini, Banca Nazionale del Lavoro Poggibonsi, IBAN: IT71W0100571940000000002267, BIC: BNLIITR197Z

Rooms

All of our rooms are double rooms, meaning they are intended for two guests, and are priced as such. They all features a king size bed. We are not able to confirm specific room numbers with your booking. However, we will do our best to reserve a room according to your specific requests. All room prices are reflective of your lodging as well as breakfast and dinner at our restaurant, which is included.

Discounts

Group reservations are typically unavailable for discount, however please inquire if you have interest in a large-group reservation. Please note that all rooms are double rooms intended for two guests, and there are no single beds.

Solo Travel

We look forward to welcoming you at Agrivilla i pini as a solo traveller. As our rooms are double rooms, priced for two individuals, solo travellers can receive a 30% discount on the room price.

Restaurant & Dining

Vegan Restaurant

If you are not staying with us at Agrivilla i pini yet want to enjoy us for our vegan breakfast, lunch or dinner, we would love to welcome you! Our vegan breakfast buffet is from 8:00am until 10:00 am and is €27 per person. Our vegan four course dinner is from 7:00pm until 8:00 pm and is €54 per person. Also, we serve a light lunch in our tea room or outside on our terrace from 12:00pm until 3:00pm. Please email us to request a reservation.

Food Allergies and Dietary Intolerances

We are happy to accommodate you for your food allergies and dietary intolerances. We generally cook without soy, industrial sugar and wheat, and make a very limited use of gluten. Please let us know of your requirements in advance so we can be properly prepared for you.

Half Board

It takes us much consideration and planning in advance to cater to our guests, therefore, there is no refund offered for meals that were not consumed.

Amenities

Vegan Cooking Class

Class is offered every Wednesday at 2:00pm, and can be arranged on another suitable day upon request. The cost is €90 per person.

Tour and Tasting

Available on every Tuesday at 2:00pm and can be arranged on another suitable day upon request. The cost is €70 per person.

Wine Tastings

Every Friday at 4:00pm, but can be arranged on another suitable day upon request. The cost is €40 per person.